George James Software

customer support

A reliable team of experts supporting your system

Your system is the brain of your organization, so George James Software has a fast and reliable support team in place to work with you on any issues that arise. 

We’re pro-active and conscientious in our approach — we don’t look to fix the problem in front of us. We want to get to the root of any issues to ensure they’re solved effectively. 

Our team are available during UK office hours, but we provide support to customers across the world so we can make ourselves available at specific times if it’s required.

We provide many different types of support, including:

* Operating systems

* Database

* Applications

* Network

* Operations

* Hardware

* Our tools

* End users and training

We work closely with our customers to make sure their systems are running smoothly

As a support customer, you’ll always receive a response from us within a timely manner and work with a dedicated member of our team to manage and keep track of your support requests. You will set the priority of your issue and let us know when you consider it closed.

Our team is available during UK office hours, but we provide support to customers across the world we can provide ad-hoc support outside of these hours if it’s required.